faq

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FREQUENTLY ASKED QUESTIONS


is shipping free?

unfortunately with running a small business, expenses can be a bit high for me. buying my products with shipping prices included will help me tremendously with producing better, high-quality products. it will also help with making packaging sturdier and more resistant to any damages.

do you ship internationally?

unfortunately, i only ship within the united states. shipping internationally is definitely on my to do list once i get the hang of things. much love to all my customers overseas!

what programs do you use?

i mostly use procreate on my ipad because you can't beat the accessibility! however, i do use adobe illustrator for any text or vector work and photoshop to edit product photos.

HOW CAN I TRACK MY PACKAGE?

tracking will be included with shipping if you add a keychain or keycap with your order. i will send you the tracking number once your order has been shipped.

WHEN WILL MY ORDER SHIP OUT?

i typically ask for 2-5 business days to pack and ship your full order. 


During promotional or holiday periods, your order will ship within 5 business days. If your order ships in separate packages, we will send you multiple tracking numbers.

are all designs made by you?

yes! all designs are completely hand-drawn by me!

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